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return Policy
Our Return Policy was last updated on March 1, 2025.
We proudly stand behind the quality of MAGNILAY and place our customer's satisfaction and happiness at the center of our business. We want to offer our customers superior quality and service and ensure a confident shopping experience on our website. If there is any problem with your order, contact us right away at returns@shopmagnilay.com
To be eligible for a return, provide us proof of purchase within 90 days and we will be happy to replace or provide you with a refund with no questions asked. If you never received your product and it was lost in transit, we will send you another product as soon as possible.
You have 30 calendar days to return an item from the date you received it.
Customers are responsible for return shipping costs and we highly recommend getting insurance for your return.
Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. If you wish to return a damaged item, contact us or email returns@shopmagnilay.com.
Contact Us
If you have any questions or suggestions about our Return Policy, do not hesitate to contact us at returns@shopmagnilay.com.
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